16-NA-101: Clunk Noise from Rear Suspension in Cold Weather – 2009-2016 Buick Chevrolet GMC

#16-NA-101: Clunk Noise from Rear Suspension in Cold Weather – (Jun 22, 2016)

Subject: Clunk Noise from Rear Suspension in Cold Weather

Brand: Model: Model Year: VIN: Engine: Transmission:
from to from to
Buick Enclave 2009 2017
Chevrolet Traverse
GMC Acadia 2016
GMC Acadia Limited 2017 2017
Involved Region or Country North America and N.A. Export Regions
Condition Some customers may comment that a clunk noise can be heard from the rear suspension on moderate to severe jounce in cold temperatures approaching 0°F (−18°C).
Cause This may be caused by the rear suspension jounce bumpers becoming hard in cold temperatures, creating a feeling as though the suspension is bottoming out or a clunk noise may be heard.

 

Correction

If the jounce bumpers have been found the cause of the concern, the bumpers should be replaced with new bumpers that remain softer in colder temperatures.

 

Service Procedure

Refer to the Rear Spring, Insulator, and Jounce Bumper Replacement procedure in SI.

 

Parts Information

Description Part Number Qty
Bumper, RR Susp Jounce 84076339 2

 

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation Description Labor Time
8042510 Rear Spring, Insulator, and Jounce Bumper Replacement Use Published Labor Operation Time

 

Version 2
Modified June 6, 2016 – Added the 2017 Model Year.

 

 

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