#16198: 16198 – OSB16-07-033 Battery Discharge Due to Wrong IPC Software – (Jan 9, 2017)
||16198 – OSB16-07-033 Battery Discharge Due to Wrong IPC Software
||Dec. 21, 2016
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
||Some 2013-2016 Chevrolet Captiva vehicles may have completely battery discharge after long term parking because IPC doesn’t go to sleep. This condition occurs when “Key off with Hazard switch active for over 8 sec.”. But, IPC can be recovered if chime (SBR, Tailgate, Key reminder, etc) is activated
||Dealers are to reprogram the IPC software.