Power Folding Mirror(s) Does Not Stop at the Correct Location / Do Not Move / Make Grinding Noise / or Will Fold Completely Forward – 2019 Chevrolet Silverado & GMC Sierra 1500

Bulletin No.: PIT5633A
Published date: 10/23/2018

Preliminary Information

PIT5633A Power Folding Mirror(s) Does Not Stop at the Correct Location / Do Not Move / Make Grinding Noise / or Will Fold Completely Forward


Brand: Model: Model Years: VIN: Engine: Transmissions:
from to
Chevrolet Silverado 1500 (New Model) 2019 All All All All
GMC Sierra 1500 (New Model) 2019 All All All All


Involved Region or Country North America
Additional Options (RPO)  DEZ- Power Folding Mirrors
Condition Some customers may comment that the power folding mirror(s):

– Do not stop at the correct location
– Do not move and make a grinding noise
– Fold completely forward.

Cause This concern could be caused by an issue with the mirror head pivot stop/detent.  This concern is more likely to occur if the mirrors are power folded in while going through a car wash.



Perform the reset procedure shown during the October 2018 Emerging Issues show course #10218.10V in “What’s Hot For Trucks” segment.

Engineering is working on an updated mirror pivot detent.  Until the new design mirrors are available, it is recommend to leave the mirrors deployed while going through a car wash.  The pivot detent is less likely to lose index if the mirrors are in the deployed position.

Note:  Replacement mirrors currently do NOT have the updated pivot detent design and there is no benefit in replacing the mirror(s) at this time.

When the new mirror design is available this PI will be converted into a bulletin.


Warranty Information

Labor Operation Description Labor Time
2081048  Perform Outside Rearview Mirror Pivot Stop Reset – 1 Mirror 0.4
Add Time If Needed, Perform Outside Rearview Mirror Pivot Stop Reset – 2nd Mirror 0.4


Version History

Version 2
Modified 9/28/2018 – Created

10/23/2018-  Superseded to update the title, condition, correction, and warranty sections.

Bulletin No.: PIT5633A
Published date: 10/23/2018



Download (PDF, 71KB)


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Last update on 2019-03-18 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-03-18 / Affiliate links / Images from Amazon Product Advertising API

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