Front and Rear Axle Restriction for Vehicles with RPO SU5 SU8 – 2019 Chevrolet Silverado & GMC Sierra

Bulletin No.: PIP5579A
Published date: 10/29/2018

Preliminary Information

PIP5579A Front and Rear Axle Restriction for Vehicles with RPO SU5 SU8

Models

Brand: Model: Model Years: VIN: Engine: Transmissions:
from to
Chevrolet Silverado (New Model) 2019 All All All All
GMC Sierra (New Model) 2019 All All All All

 

Involved Region or Country North America
Additional Options (RPO) SU5 or SU8
Condition Part restriction
Cause New Product Monitoring

 

As part of our ongoing and continuous improvement we have placed the front and rear axles on restriction, to ensure that we get undisturbed parts returned for root cause analysis.

Only the axle corresponding to the RPO listed above or the following part numbers are included in this restriction. PN:  84536841, 84536840, 84573714, 84573715, 23243853, 84458156, 84454841, 23243766, 23243764, 84412729, 84459307, 84459322, 23243842, 23243845, 84459305, 84584310, 84412728, 84127132, 23243585, 11548535, 84443626, 84092759, 84092756, 23266134, 23243725

Please fill out the template below prior to contacting PQC.

Caller’s First & Last Name/Position:

Technician’s Name/Direct Phone:

Parts Manager’s Name:

Dealership’s Fax Number:

Parts Fax Number:

Q1:   Customer’s Concern:

Q2:   Has the vehicle been modified with non-production accessories?

Q3:   Is the vehicle for personal or commercial use?

Q4:   Has dealer completed the Front/Rear Axle Lubricant Level Inspection in SI? (Y/N)

Q5:  Has the Front Axle actuator 5 amp fuse been verify as good? (Y/N)

If no, check the amp fuse

If yes, continue to next question

Q6: Are there any leaks (Y/N)

If no, continue to next question

If yes,

What type of leak?

Location of the leak ?

Q7:    Are there any Noises (Y/N) If no, continue to next question

If yes, complete the following

What kind of noise?

Location and frequency of the noise ?

When does is occur?

Q8:   Are there any Vibration: (Y/N)

If no, continue to next question

If yes, complete the following

When does is occur?

Pico scope data available for engineering review (Y/N)

If yes, continue to next question

If no, Please have pico scope data available

NOTE: If a P1 vibration was noticed check the rear prop shaft and rear axle flange and verify that the paint dots on both parts are lined up.  If not re index the prop shaft and verify the concern still exists.

Q9:   Failed Axle Serial Number (located on label):

Pictures labeled 1 and 2 below show the tag location on the front differential. Item 2 is near the actuator.

Rear Axle tag location is inboard side of the left hand shock bracket.

 

tag location on the front differential

tag location on the front differential

 

Rear Axle tag location is inboard side of the left hand shock bracket.

Rear Axle tag location is inboard side of the left hand shock bracket

 

Parts Information

Use the vehicle identification number (VIN), SI, and the GM Electronic Parts Catalog to determine the proper part to request.

 

Version History

Version 2
Modified 8/8/2018 – Created on

10/29/2018 – added part numbers 23243853, 84458156, 84454841, 23243766, 23243764, 84412729, 84459307, 84459322, 23243842, 23243845, 84459305, 84584310, 84412728, 84127132, 23243585, 11548535, 84443626, 84092759, 84092756, 23266134, 23243725


Bulletin No.: PIP5579A
Published date: 10/29/2018

https://www.nhtsa.gov/recalls?nhtsaId=10149050

https://static.nhtsa.gov/odi/tsbs/2018/MC-10149050-9999.pdf

Download (PDF, 423KB)


Bulletin No.: PIP5579
Published date: 08/8/2018

https://www.nhtsa.gov/recalls?nhtsaId=10144450

https://static.nhtsa.gov/odi/tsbs/2018/MC-10144450-9999.pdf

Download (PDF, 422KB)


 

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