Product Safety Recall 18015 Front Passenger Air Bag Inflator – 2003-2007 Pontiac Vibe

NHTSA Campaign Number: 18V883
Manufacturer Toyota Motor Engineering & Manufacturing
Components AIR BAGS
Potential Number of Units Affected 169,481

 

Passenger Frontal Air Bag Inflator May Explode

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

 

Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2002-2005 Lexus SC and Toyota Sequoia, 2003-2005 Toyota Corolla and Tundra, and 2003-2007 Pontiac Vibe vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation.

 

Remedy

Toyota will notify the Toyota and Lexus owners. General Motors will notify the Pontiac Vibe owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator with an alternate inflator, or replace the air bag assembly that includes an alternate inflator, free of charge. The recall is expected to begin January 14, 2019. Owners may contact Toyota customer service at 1-888-270-9371, Lexus customer service at 1-800-255-3987 or Pontiac customer service at 1-800-762-2737. Toyota’s numbers for these recalls are J0A (Zone A Toyota), J0B (Zone B Toyota), J0C (Zone C Toyota), JLI (Zone A Lexus), JLJ (Zone B Lexus), and JLK (Zone C Lexus). Note: This recall includes vehicles that have had their air bag previously replaced under an earlier air bag campaign.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall


Product Safety Recall
18015 Front Passenger Air Bag Inflator


Reference Number: N161644424 Release Date: January 2019
Revision: 02
Revision Description: This bulletin has been revised to include a copy of the customer notification letter.  Please discard all copies of bulletin 18015-01.

 

Attention: The Pontiac Vibe was manufactured by New United Motor Manufacturing, Inc. (NUMMI), a joint venture between Toyota and General MotorsToyota previously recalled these vehicles for the condition described below under Safety Recalls 14491, 14735, and 15406.  Because the permanent replacement inflator was not yet available when the recall was announced, these vehicles were repaired with a temporary replacement inflator.

While Takata has not yet declared these temporary replacement airbag inflators to be defective, Toyota is recalling these inflators now because a sufficient supply of permanent replacement inflators is available to begin final repairs.

Note: Some vehicles repaired under Safety Recalls 14491, 14735, and 15406 ARE NOT included in Safety Recall 18015 because they were repaired with components made by other suppliers, and the recall is closed.

It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.

All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle.

 

Make Model Model Year RPO Description
From To
Pontiac Vibe 2003 2007

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system.  This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.   

Condition The Pontiac Vibe was manufactured by New United Motor Manufacturing, Inc. (NUMMI), a joint venture between Toyota and General MotorsToyota has decided that a defect, which relates to motor vehicle safety, exists in all 2003-2007 model year Pontiac Vibe vehicles that are not currently registered and, have never been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Guam, Puerto Rico, Saipan, U.S. Samoa or U.S. Virgin Islands.  As a result, GM is conducting a safety recall.  The subject vehicles are equipped with front passenger airbag inflators produced by Takata. The propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high-temperatures. Degraded propellant can cause inflator rupture during airbag deployment. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.
Correction Dealers are to replace the front passenger air bag module.  Until the repair is performed, the front passenger seat should NOT be occupied.

 

Parts

Quantity Part Name Part No.
1 2003-2004 Passenger Air Bag Module Kit* 19355533
1 2005-2007 Passenger Air Bag Module Kit* 19355534

*KIT INCLUDES PART NUMBER 84103466 – DO NOT ORDER THIS HARNESS.

Important: Due to flight restrictions for hazardous goods shipments, dealer orders may arrive via FedEx or with your normal PDC delivery. Therefore, dealers should order ONLY as DRO = Daily Replenishment Order or CSO = Customer Special Order.  Please do not place orders as SPAC; it will delay shipment of the order and will not provide visibility.  Please note, parts will not be shipped overnight.  Plan accordingly for transit time to reach your facility.

Important: All front passenger air bag modules replaced in accordance with this recall must be returned to Takata.  Do not discard or destroy the box containing the new air bag module, it will be needed to return the replaced air bag module.

The box also contains shipping instructions, forms and labels for the return of the replaced air bag module.  Disregard these documents, they have been superseded and are no longer applicable.  

U.S. Dealers: XPO Logistics is now the designated shipping agent for TK Holdings Incorporated, which is a subsidiary of Takata Corporation.  Dealers should contact XPO Logistics at 877-523-9118 whenever they have accumulated a substantial number of replaced air bag modules to return.  A full pallet, not to exceed five feet in height, is preferable for LTL (Less Than Truckload) shipping, however, XPO Logistics will also facilitate the handling of smaller pallet quantities as needed.  When contacted, XPO Logistics will email dealers additional instructions along with all required shipping documents and labels.  Dealers who do not accumulate seven (7) or more front passenger air bag modules within a twoweek period are not eligible for LTL shipping.  Contact XPO Logistics at 877-523-9118 and they will provide the appropriate PRP (Package Return Program) label for FedEx Ground shipping.  Upon receipt of the label, dealers should contact FedEx Ground for package pickup.

If the original box cannot be reused or additional shipping documents and/or labels are needed, contact XPO Logistics at 877-523-9118.  When affixing the return shipping label to the box do not obstruct the bar code label.  A copy of the job card must also be included in the box with the returned inflator.  The job card number, repair date, repair mileage and full 17-character VIN must be clearly visible on the job card.

Canada Dealers: Follow the Canada only return shipping instructions provided at the end of this bulletin.

DO NOT DEPLOY OR OTHERWISE SCRAP ANY FRONT PASSENGER AIR BAG MODULE PRIOR TO SHIPMENT.

 

Warranty Information

Labor Operation Description Labor Time Trans. Type Net Item
9104133* Replace Front Passenger Air Bag Module 0.7 ZFAT N/A

 Submit a $20.00 administrative allowance for return of the replaced front passenger air bag module.  This includes document preparation and packaging.  Add this amount in the Administrative Allowance Net Item Field when submitting the repair transaction.

 

Service Procedure

Front Passenger Air Bag Module Replacement

IMPORTANT: Do not discard or destroy the box containing the new front passenger air bag inflator assembly, it will be needed to return the used part. The box contains special instructions for the packaging and return shipment of the used part. There are different instructions for U.S. and Canadian dealers. The instructions must be followed without exception. Copies of the instructions are also included at the end of this bulletin.

Note: This recall bulletin provides service repair and labor time information for replacing the front passenger air bag inflator assembly. Other repairs, if required, are to be billed under warranty, goodwill assistance or customer pay.

  1. Connect the scan tool and determine if any diagnostic trouble codes (DTCs) have been set. Record set DTCs, if present, on the job card.
  2. Remove the instrument panel (I/P) compartment. Refer to Instrument Panel Compartment Replacement in SI.
  3. Disconnect cable from negative battery terminal. Refer to Battery Negative Cable Disconnection and Connection in SI.

Danger: Wait at least 90 seconds after disconnecting the cable from the negative battery terminal to prevent air bag and seat belt pretensioner deployment.

Caution: Avoid scratching or damaging the dashboard assembly. Place protective tape on the dashboard if needed.

  1. Remove the instrument panel passenger air bag assembly. Refer to Air Bag Instrument Panel Module Replacement in SI.
  2. Place the air bag assembly on a clean work bench.

 

Safety Precautions

Warning: If an air bag system is not handled using proper procedures and methods, it may be activated accidentally during work resulting in a life-threatening serious accident. If the service procedure is NOT performed correctly, the system may fail to activate when needed. Be sure to perform the proper work safely and according to the instructions in this service procedure

  • Eliminate Static Electricity. Before start of work, touch a metallic portion of the vehicle with a bare hand to discharge static electricity charged on your body.
  • DO NOT Measure Resistance. DO NOT measure resistance of air bag components. Measuring current of a circuit tester may cause accidental activation.
  • Handle The Air Bag Properly. If an inflator is dropped, replace it with a NEW inflator.
  • DO NOT Allow Foreign Objects Near Air bag. Collect and account for all removed nuts/bolts to prevent them from landing in the air bag assembly. Any foreign objects in the air bag assembly may cause damage or injury if the air bag is activated.
  • Wear Protective Equipment. Always wear appropriate protective equipment when working on the air bag.

Caution: Remember to periodically touch a metallic part of the vehicle to discharge static electricity in the body if the antistatic kit is not being used.

Avoid standing directly over the inflator

Caution: Avoid standing directly over the inflator.

Note: Place clean sheets of paper on the bench inflator side up.

  1. Carefully place the airbag on the bench inflator side up.
  2. Wrap a flat-blade screwdriver with tape.

Remove the cover

  1. Remove the cover.

3.1 Gently insert the screwdriver between the airbag door and module and disengage the claws holding the door to the module.

3.2 After all the claws have been disengaged, separate the module from the door.

3.3 Mark the old module so it is not reused.

3.4 Inspect the door for damage to the mounting slots.

new module

  1. Install the new module.

4.1 Carefully slide the new module into the airbag door. Note the mounting direction.

Reengage the tangs

4.2 Reengage the tangs of the module into the door using the screwdriver with the shaft wrapped in tape.

Press the lock tab down

4.3 Connect the new harness to the new module.

4.4 Press the lock tab down.

  1. Install the instrument panel passenger air bag assembly. Refer to Air bag Instrument Panel Module Replacement in SI.
  2. Install the instrument panel (I/P) compartment. Refer to Instrument Panel Compartment Replacement in SI.
  3. Connect cable from negative battery terminal. Refer to Battery Negative Cable Disconnection and Connection in SI.
  4. Connect the scan tool and determine if any diagnostic trouble codes (DTCs) have been set. Clear set DTCs, if required. Ensure no DTCs set after scan tool evaluation.
  5. Convey the used front passenger air bag inflator assembly along with the box that contained the new front passenger air bag inflator assembly, to the Parts Department for packaging and return shipment. DO NOT DEPLOY OR OTHERWISE SCRAP THESE PARTS.

 

Dealer Responsibility – For U.S. and Export (U.S. States, Territories, and Possessions)

It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.

The U.S. National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair.  A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.  If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.  To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible.  In the recall notification letters, customers are told how to contact the U.S. National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.

 

Dealer Responsibility – All

All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles.  Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.

All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin.  Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.

Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer.  Arrangements are to be made to make the required correction according to the instructions contained in this bulletin.  Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.

 

Dealer Reports

For dealers with involved vehicles, a listing with involved vehicles has been prepared and will be provided to U.S. and Canadian dealers through the GM GlobalConnect Recall Reports, or sent directly to export dealers.  The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records.  The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries.  Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.

 

Customer Notification

USA & Canada – General Motors will notify customers of this recall on their vehicle

Export – Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act.


IMPORTANT SAFETY RECALL

January 2019

 

This notice applies to your vehicle, VIN: _____________________________________

 

Dear General Motors Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Previously, you may have been notified that your 2003-2007 model year Pontiac Vibe was involved in GM recall 14491, 14735 or 15406.  This letter is to inform you that even if your vehicle received the specified repair, you must return to the dealership to have the front passenger air bag inflator replaced again.  The initial repair involved the use of interim parts until re-designed replacement parts became available.  These parts are now available and it is very important that you have your vehicle updated as soon as possible.  Please contact any authorized GM dealer to schedule a service appointment for this free repair.         

 

The Pontiac Vibe was manufactured by New United Motor Manufacturing, Inc. (NUMMI), a joint venture between Toyota and GMToyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2003- 2007 model year Pontiac Vibe vehicles not currently registered and, have never been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Guam, Puerto Rico, Saipan, U.S. Samoa or U.S. Virgin Islands.  As a result, GM is conducting a safety recall.  We apologize for this inconvenience; however, we are concerned about your safety and continued satisfaction with our products.

 

I M P O R T A N T
  • Your vehicle is involved in GM safety recall 18015.
  • Please schedule a service appointment with a GM dealer as soon as possible.
  • This repair will be performed for you at no charge.

 

Why is your vehicle being recalled? Your vehicle is equipped with a front passenger airbag inflators produced by Takata. The propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high-temperatures. Degraded propellant can cause inflator rupture during airbag deployment. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.
Why am I receiving another recall notice if I already had the recalled inflator replaced?  These vehicles were previously recalled for this condition.  At that time, the only inflator available for use as a replacement was a new one of the same design (a “like for like” replacement). The replacement inflator now in your vehicle can still degrade over time as noted above and must be replaced.
What will we do? Your GM dealer will replace your vehicle’s front passenger air bag module with a new airbag module that is of a different design and was not manufactured by Takata.  This service will be performed for you at no charge.  Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately one hour.
What should you do? Please contact any authorized GM dealer to schedule a service appointment for this repair as soon as possible.  Until the repair is performed, the front passenger seat should NOT be occupied.  We sincerely apologize for any inconvenience this will cause, but we are taking this action to ensure your safety
Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.

 

Division Number Text Telephones (TTY)
Pontiac 1-800-762-2737 1-800-833-7668
Guam 65-6267-1752
Puerto Rico – English 1-800-496-9992
Puerto Rico – Español 1-800-496-9993
Saipan 1-800-762-2737
U.S. Samoa 1-800-762-2737
U.S. Virgin Islands 1-800-496-9994

 

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov.  The National Highway Traffic Safety Administration Campaign ID Number for this recall is 18V025.

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Maryann L. Combs
Vice President
Global Vehicle Safety

 

GM Recall Number: 18015


18015-02

January 2019

https://static.nhtsa.gov/odi/rcl/2018/RCSB-18V883-4968.pdf

Download (PDF, 1.11MB)


18015-01

January 2019

https://static.nhtsa.gov/odi/rcl/2018/RCSB-18V883-7923.pdf

Download (PDF, 1.09MB)


18015

December 2018

https://static.nhtsa.gov/odi/rcl/2018/RCSB-18V883-8610.pdf

Download (PDF, 1.28MB)


Owner Notification Letter

January 2019

https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V883-2477.pdf

Download (PDF, 178KB)


December 12, 2018
INFORMATION REPORT

https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V883-7275.pdf

Download (PDF, 31KB)


Recall Acknowledgement

December 18, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V883-8647.pdf

Download (PDF, 240KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V883&docType=RCL


 

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