Product Safety Recall N182204040 Seat Belt Buckle Rivet – 2019 Cadillac XTS

NHTSA Campaign Number: 18V899
Manufacturer General Motors LLC
Components SEAT BELTS
Potential Number of Units Affected 175

 

Missing Rivet on Seat Belt Buckle Assembly

If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly restrained, thereby increasing the risk of injury.

 

Summary

General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.

 

Remedy

GM will notify owners, and dealers will inspect the front seat buckle assemblies, replacing them if the rivets are missing, free of charge. The recall is expected to begin on February 8, 2019. Owners may contact Cadillac customer service at 1-800-458-8006. GM’s number for this recall is N18-2204040.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall


Product Safety Recall
N182204040 Seat Belt Buckle Rivet

Release Date: January 2019 Revision: 02
Revision Description: This bulletin has been revised to include the front seat belt buckle replacement in the service procedure section. The warranty information section has also been updated. Please discard all previous copies of N182204040.

 

Attention: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.

Dealers were notified of this safety recall and the pass or fail functional inspection procedure on December 17, 2018.  This bulletin contains an inspection procedure for both dealer inventory and customer vehicles. Vehicles that pass this inspection procedure can be delivered and closed using the “Inspect Only – No Further Action Required” labor code 9103136. For those vehicles that do not pass functional inspection, once the service procedure contained in the revised bulletin has been performed on the vehicle, it can be released from stop delivery and the vehicle can be delivered to the customer.

All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle.

 

Make Model Model Year RPO Description
From To
Cadillac XTS 2019 2019

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system.  This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.   

Condition General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2019 Cadillac XTS vehicles.  The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap. If the securing rivet is missing, the buckle may separate from the cable mounting strap when force is exerted on the seat belt.  A buckle separation during a crash could increase the risk of injury to the occupant.
Correction Dealers will inspect the driver and front passenger seat buckle assemblies and will replace the assembly if the rivet is not included.

 

Parts

Quantity Part Name Part No.
1 Buckle ASM-F/Seat Belt 84684965
1 Buckle ASM-F/Seat Belt 84684966
1 Buckle ASM-F/Seat Belt 84684962
1 Buckle ASM-F/Seat Belt 84684963

Note: Use the VIN and the GM Electronic Parts Catalog (EPC) to determine which seat belt buckle assembly to order.

It is estimated that fewer than 1% of the 182 vehicles involved will require parts replaced.  Due to the small number of vehicles anticipated that will need this fix and the limited initial parts availability, dealers are encouraged not to order these parts for use as shelf stock.

Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts to confirm RIM managed status. Parts may have quantity limiters in effect.

 

Warranty Information

Labor Operation Description Labor Time Trans. Type Net Item
9103136* Inspect Only – No Further Action Required 0.2 ZFAT N/A
9104289 Replace Front Seat Belt Buckle, Includes Inspection ADD: Replace Second Buckle 0.7

0.4

* Only use for vehicles that pass inspection.

 

Service Procedure

Inspection Video

Seat Belt NEW.mp4

 

Review the inspection video before beginning the service procedure.

  1. Pull the driver side front seat belt out of the retractor. Insert the latch plate into the buckle until a “click” sound is heard. Position the belt as if buckled over an occupant.
  2. Grasp the belt webbing at the buckle area, being careful to not grab the buckle itself, and pull straight away from the buckle with a firm tug (pull).
  3. After applying the pull to the belt webbing, inspect the buckle for movement out of the buckle sleeve.

Buckle Retained in Sleeve

Buckle Retained in Sleeve

  • If the buckle does not move out of the sleeve, no further action is required. Unlatch the buckle and return the belt to its original position.

Buckle Pulled Out of Housing

Buckle Pulled Out of Housing 

  • If the buckle pulls out of the sleeve, replace the front seat belt buckle. Refer to Front Seat Belt Buckle Replacement in SI.

 

  1. Repeat steps 1-3 on the front passenger side seat belt system.

 

Dealer Responsibility – For USA

It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.

The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair.  A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.  If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.  To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible.  In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.

 

Dealer Responsibility – All

All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles.  Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.

All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin.  Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.

Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer.  Arrangements are to be made to make the required correction according to the instructions contained in this bulletin.  Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.

 

Dealer Reports

For dealers with involved vehicles, a listing with involved vehicles has been prepared and will be provided to U.S. and Canadian dealers through the GM GlobalConnect Recall Reports, or sent directly to export dealers.  The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records.  The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries.  Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.

 

Courtesy Transportation – For USA & Canada

Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the warranty coverage period. See General Motors Service Policies and Procedures Manual, Sections 1.4 and 6.1.10, for courtesy transportation program details.

 

Customer Notification

USA & Canada – General Motors will notify customers of this recall on their vehicle.


Frequently Asked Questions (FAQs) for Safety Recall N182204040
Seat Belt Buckle Rivet

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

Q1) Which vehicles are involved?
A1) Certain 2019 Cadillac XTS vehicles.

 

Q2) What is the issue or condition?
A2) The front seat belt buckles may have been manufactured without the rivet that secures the buckle head to the cable mounting strap.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3) None.

 

Q4) What is the remedy/repair?
A4) Dealers will inspect the driver and front passenger seat buckle assemblies and will replace the assembly if the rivet is not included.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?
A5) If the securing rivet is missing, the buckle may separate from the cable mounting strap when force is exerted on the seat belt, including in a crash, increasing the risk of injury to the driver or front passenger.

 

Q6) Does the customer have to pay for this remedy/repair?
A6) No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7) An inspection is provided in the bulletin for the interim; the repair is not available at this time for those vehicles that fail inspection.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?
A8) If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?
A9) Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?
A10) Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 

 


N182204040-02

January 2019

https://static.nhtsa.gov/odi/rcl/2018/RCSB-18V899-3440.pdf

Download (PDF, 336KB)


Frequently Asked Questions (FAQs) for Safety Recall N182204040
Seat Belt Buckle Rivet

https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V899-3037.pdf

Download (PDF, 90KB)


Frequently Asked Questions (FAQs) for Safety Recall N182204040
Seat Belt Buckle Rivet

https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V899-1301.pdf

Download (PDF, 91KB)


GLOBAL SAFETY FIELD INVESTIGATIONS
DCS4963

January 18, 2019

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V899-1490.pdf

Download (PDF, 70KB)


GLOBAL SAFETY FIELD INVESTIGATIONS
DCS4939

December 19, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V899-0132.pdf

Download (PDF, 127KB)


GLOBAL SAFETY FIELD INVESTIGATIONS
DCS4934

December 17, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V899-0250.pdf

Download (PDF, 126KB)


Recall Acknowledgement

February 4, 2019

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V899-6062.pdf

Download (PDF, 239KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V899&docType=RCL


 

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