Safety Recall N182182760 Loss Of Power Steering Assist – 2016-2018 Cadillac CTS & 2017 Cadillac ATS, Chevrolet Camaro & Corvette

NHTSA Campaign Number: 19V086
Manufacturer General Motors LLC
Components STEERING
Potential Number of Units Affected 26,772

 

Loss of Power Steering Assist

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

 

Summary

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.

 

Remedy

GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. Interim letters informing owners of the safety risk are expected to be mailed in late March 2019. Owners will receive a second notice when the remedy becomes available. GM’ number for this recall is N182182760.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov

 

Check if your Vehicle has a Recall


Frequently Asked Questions (FAQs) for Safety Recall N182182760
Loss Of Power Steering Assist 

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above. 

Q1) Which vehicles are involved?
A1) 2016-2018 model year Cadillac CTS and 2017 model year Chevrolet Camaro, Corvette, and Cadillac ATS vehicles.

 

Q2) What is the issue or condition?
A2) These vehicles may experience a loss of electric power steering (“EPS”) assist while driving.  Loss of EPS assist may last an entire ignition cycle, but may return once the vehicle is restarted.  Customers may experience this condition during subsequent ignition cycles.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3) If power steering assist is lost, manual steering functionality is retained but would require increased steering effort, particularly at lower speeds, increasing the risk of a crash. A driver information center (DIC) message and audible chime will occur within a few seconds of the intermittent condition and may alert the driver of an EPS problem.

 

Q4) What is the remedy/repair?
A4) Dealers will replace the power steering gear assembly.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?
A5) If power steering assist is lost, manual steering functionality is retained but would require increased steering effort, particularly at lower speeds, increasing the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?
A6) No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7) No.  Customers will be notified when parts become available.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?
A8) If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?
A9) Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?
A10) Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 

 


Frequently Asked Questions (FAQs) for Safety Recall N182182760
Loss Of Power Steering Assist

https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V086-8909.pdf

Download (PDF, 146KB)


GM CUSTOMER CARE AND AFTERSALES
DCS4980

February 21, 2019

https://static.nhtsa.gov/odi/rcl/2019/RCMN-19V086-3787.pdf

Download (PDF, 131KB)


GLOBAL SAFETY FIELD INVESTIGATIONS
DCS4972

February 07, 2019

https://static.nhtsa.gov/odi/rcl/2019/RCMN-19V086-8269.pdf

Download (PDF, 73KB)


Recall Acknowledgement

March 13, 2019

https://static.nhtsa.gov/odi/rcl/2019/RCAK-19V086-1535.pdf

Download (PDF, 289KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V086&docType=RCL


 

Bestseller No. 1
Autel MaxiSys Pro MS908P Diagnostic Scanner Automotive Scan Tool with ECU Programming and J2534 Reprogramming + Free Oscilloscope MaxiScope MP408
  • 【SUPERIOR CODING & PROGRAMMING】 Supports coding and programming especially for BMW and Mercedes. With the VCI of MS908P for SAE J2534-1 and J2534-2 protocols, it can replace the existing software and firmware in ECU without expensive original equipment.
  • 【WIDE DIAGNOSTIC SOLUTIONS】 Well capable of VCM coding and programming, TPMS coding, intelligent cruise control (ICC), ECU coding, live data, dashboard matching, airbag system reset, anti-theft key matching and more.
  • 【HIGH-EFFICIENCY OF USE】 Provides you with easy operations through the ultra-fast Cortex-A9 processor, 9.7-in large screen and Android System. You can do a lot like search, update, screenshots, and data record with just one touch by remote control.
  • 【WARRANTY & UPDATE】 You can get quality related services within 12 months warranty, besides, 12 months free online update is available for the latest bug fixes and newly added parameters and car models.
  • 【POWERFUL DIAGNOSTIC TOOL】 The oscilloscope MP408 combine with MaxiSys Pro is able to measure and test virtually all the electrical and electronic components and circuits in any modern vehicles, providing you an insight to the inner workings of a vehicle's electronic circuits.
Bestseller No. 2
Autel Maxisys Pro MS908P Automotive Diagnostic Scanner with ECU Coding and J2534 Reprogramming with Free TP550
  • Big sale, save you more than 200USD, then will back to the price 2460USD. Comprehensive OE-Level diagnostic & OBDII services, advanced ECU coding and programming for pro tools;
  • Designed for professional technicians who demand superior tool features to provide the most performance for their investment
  • Auto-Vin technology for fast and precise vehicle identification
  • Extensive OE-Level vehicle coverage for more than 80 US, Asian and European vehicle makes
  • Compatible with some add-ons: Oscilloscope-MaxiScopeMP408 and Digital Inspection Cameras (MV105 and MV108)
Bestseller No. 3
Autel Maxisys Pro MS908P Automotive Diagnostic Scanner With ECU Coding and J2534 Reprogramming (Same function as Maxisys Elite)
  • Comprehensive OE-Level diagnostic & OBDII services, advanced ECU coding and programming for pro tools;
  • Designed for professional technicians who demand superior tool features to provide the most performance for their investment
  • Auto-Vin technology for fast and precise vehicle identification. Autel Maxisys Pro performs the same function as Autel MS908S PRO, MS908E, and provide better price.
  • Extensive OE-Level vehicle coverage for more than 80 US, Asian and European vehicle makes
  • Compatible with some add-ons: Oscilloscope-MaxiScope MP408 and Digital Inspection Cameras (MV105 and MV108)
Bestseller No. 4
TT TOPDON Artipad I Car Key Programmer Automotive Reset Scanner Vehicle Diagnostic Tool with ECU Coding for Universal 12V Car/SUV/Light Truck
  • ECU CODING 】: With VCI device, Artipad I diagnostic tool is capable of ECU coding; designed for professional techs who need superior automotive scanners. Comparing to others, Artipad I is the unique one.
  • 【Full OBD2 FUNCTIONS】: Artipad I professional giagnostic equipment comes with the 11 special services and full obd2 functions, this full system code scanner is your best choice.
  • 【EXCELLENT PERFORMANCE】: Worked with Scopebox and Videoscope of Topdon, this auto scanner provides users with an insight to the inner work of a vehicle's electronic circuits
  • 【WIDE COVERAGE】:This exceptional OE-Level functionality diagnostic scanner is available for over 80 1996 US-based, 2000 European-based and newer OBD2 protocol vehicles. For only 3-in-1 Auto battery taster please click the link: http://a.co/a552g4A
  • 【NOTICE & WARRANTY】:Please close antivirus software when the software is updated.12-month warranty for any quality problems;First 3-month warranty for free refund or replacement; Free update for 1 year
Bestseller No. 5
Autel MaxiSys Pro MS908P Advanced Car Diagnostic Scanner with ECU Coding and J2534 Reprogramming
  • Comprehensive OE-Level diagnostic & OBDII services, advanced ECU coding and BENZ & BMW programming for pro tools(Same function as Maxisys Elite)
  • A Cortex-A9 quad-core processor with 9.7-in LCD-backlitMulti Touch screen bring you a fast, intuitive and complete diagnoses with IPS tech
  • Easy navigation makes information needed simple and fast;Remote technical support for convenient demonstration and training
  • Cloud-based Data Manager for saving customer and vehicle records, scannerdata and technician notes to prevent loss of data
  • 12-month warranty for any quality problems
Bestseller No. 6
Autel MaxiSys Pro MS908P Automotive Diagnostic Scanner Tool with ECU Programming and J2534 Reprogramming for BMW and Benz + TS601 TPMS Tool
  • SUPERIOR CODING & PROGRAMMING: Supports coding and programming especially for BMW and Mercedes. With the VCI of MS908P for SAE J2534-1 and J2534-2 protocols, it can replace the existing software and firmware in ECU without expensive original equipment.
  • WIDE DIAGNOSTIC SOLUTIONS: Capable of VCM coding and programming, TPMS coding, intelligent cruise control (ICC), ECU coding, live data, dashboard matching, airbag system reset, anti-theft key matching and more.
  • HIGH-EFFICIENCY OF USE: Provides you with easy operations through the ultra-fast Cortex-A9 processor, 9.7-in large screen and Android System. You can do a lot like search, update, screenshots, and data record with just one touch by remote control.
  • EXTENSIVE COVERAGE: The MS908P can work on over 80 American, Asian and European vehicles, which enables you to have diagnoses on most common cars on the road in a quick and smart way.
  • Autel TS601 TPMS Tool: The MaxiTPMS TS601 is capable of wirelessly diagnosing TPMS problems as well as reprogramming the vehicle's ECU. Easy to read direct feedback from all 4 sensors, clearly understand the status of all TPMS features, and compare sensor and ECU data.
Bestseller No. 7
Autel MaxiCOM MK808 Automotive OBD2 Scanner (Combination of MaxiCheck Pro and MD802 All Systems) with Oil Reset, EPB, BMS, SAS, DPF, TPMS and Immobilizer
  • 【ADVANCED FUNCTIONS】 Read/clear codes for all available systems ( including engine, transmission,ABS and AIRBAG ), Bi-directional control ability, Support auto bleed test, Forced DPF regeneration and adjusting injectors, Relearn parking brake pad after replacement (brake reprogramming), IMMO functions (key configuration)
  • 【SUPERIOR FEATURES】 Relearn/ reset throttle body positions, Reset Steering Angle Sensor (SAS,steering wheel calibration), Reset service mileage and service intervals, TPMS sensor relearn, Battery registration and reset, Reading automatic gearbox, Shows the vehicle's operation graphs, Adjust idle/ Relearn idle, Cycle the abs system to evacuate air, Bleed ABS pump/ ABS bleeding brake
  • 【COST-EFFECTIVE】 The automotive diagnostic scanner supports basic TPMS Service (Tires Pressures Monitoring System), including displaying sensor IDs from vehicle's ECU, inputting TPMS sensor replacement IDs and registering sensors to vehicle
  • 【EXTENSIVE VEHICLE COVERAGE】 More than 80 US, Asian and European vehicle makes after 1996. Smart AutoVIN technology for identifying vehicles easily
  • 【WARRANTY & UPDATE】 12-month warranty and 12-month free online update. Automatic system and software updates with real-time push message notifications via Wi-Fi
Bestseller No. 8
Autel MK908P J2534 (Upgraded MS908P MaxiSys Pro) Diagnostic Scanner with Jbox ECU Reprograming/Coding Bi-Directional
  • J2534 REPROGRAMMING: The scanner works with SAE-J2534 to provide best solutions for BMW and Benz ECU programming, to help match the electronic control unit with new components after repair and replacement for any professional mechanics and technicians.
  • ULTIMATE SCANNER: Being MS908P upgraded, it is Autel's latest and most sophisticated diagnostic scanner which boasts the best hardware including Hexa-CPU, 2GB RAM etc. for fast boot-up and multitasking, and the ergonomic design to resist damage of heavy use.
  • ALL-AROUND DIAGNOSES: This diagnostic device can access to vehicle's all systems and subsystems. It takes care of professionals who like to perform advanced functions as ECU coding, bi-directional control, active test etc., for getting complex diagnosis efficiently.
  • EXCELLENT EXPERIENCE: Easy and intuitive navigation makes finding what you need simple and fast. Displays live data in text, graph, analog and digital gauge for intuitive analysis. Data Manager saving diagnostic records for future reviews. And much more.
  • EXTENDABLE FEATURE: This automotive diagnostic tool can expand the diagnostic capabilities by working with MP408, MV108 to go deeper into the unseen details for locating the fault efficiently, or by working with TS601 for diagnosing comprehensive TPMS problems.
Bestseller No. 9
Genuine Dearborn Protocol Adapter (DPA 5) Kit from DG Technologies
SaleBestseller No. 10
VXDIAG 2 in 1 Car Diagnostic Tool Compatible with Benz and for BMW, Compatible with Mercedes Scanner for Icom A2 A3 E/F/G Series Cars HDD with Software for C6 Better Than SD for C4 Key Programming
  • 【Application】: 2 in 1 Diagnostics tools work for both for BMW and for BENZ for Mercedes, Also, you can email us pay for authorization fees to add other sofwares, include: for GM, for Ford, for Mazda,for Toyota, for Honda, for LandRover, for Jaguar, for Subaru,for Volvo,for VW, for P-or-s-che.
  • 【for BMW Function】: for BMW Diagnosis, Programming and Coding , this function only for BMW software is free Brush hidden, Single Engineer and E-sys, WinKFP, ItoolRadar, Tool32, INPA, KSD2 , Grop ISPI, NCS- EXPERT tool, ISTA, New features activation and the module system update.
  • 【Language】---: all supports English, different verhicle supports different language kinds
  • 【Guarantee】---:One Year Warranty; One Year free update;Note, the software install is a little complicated, if you are in trouble, please feel free to contact the seller.
  • 【for Benz Function】: Engines (only software for benz can do All Gasoline & Diesel Systems); Transmissions and Electronic Selector Modules; Airmatic and Active Body Control Suspension Systems; Traction Systems: ESP / ASR / ETS / ABS / BAS / SBC braking systems Supplementary Restraint Systems (SRS) / Airbag, All body modules OCP / UCP / LCP / SCM / SKF / KFB / RCM / DCM's Drive Authorisation System Sam (Signal Acquisition) Modules Electronic Ignition System (EIS) etc

Last update on 2019-03-21 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-03-21 / Affiliate links / Images from Amazon Product Advertising API

Leave A Comment

Your email address will not be published. Required fields are marked *

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.