No TBT Audio When UEW Navigation Radio Is Turned Off – 2012-2013 Buick Chevrolet & GMC

Bulletin No.: PIC5648A
Published date: 03/25/2019

Preliminary Information

PIC5648A No TBT Audio When UEW Navigation Radio Is Turned Off

 

Models

Brand: Model: Model Years: VIN: Engine: Transmissions:
from to
Buick Regal 2012 All All All All
Buick Verano 2012 All All All All
Chevrolet Cruze 2012 All All All All
Chevrolet Equinox 2012 All All All All
Chevrolet Malibu ECO 2013 All All All All
GMC Terrain 2012 All All All All

 

Supersession Statement

This PI was superseded to update the Condition, and Recommendation details. Please discard PIC5648.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

 

Condition / Concern

A customer may comment they do not hear OnStar Turn-by-Turn (TBT) prompts or directions with their radio off .

Note: This only applies to OnStar TBT. It DOES NOT apply to OnStar Destination Download (ODD).

 

Recommendations / Instructions

On vehicles with radio RPO (UEW), this is a normal condition with the radio off. DO NOT perform any repairs or replace the radio or OnStar module. If the concern is occurring with the radio on, please continue with normal diagnostics.

Note: If a customer wants to use TBT but doesn’t want to listen to the radio, advise the customer they can  have the radio powered on with the radio volume turned all the way down.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.


Bulletin No.: PIC5648A
Published date: 03/25/2019

https://www.nhtsa.gov/recalls?nhtsaId=10156949

https://static.nhtsa.gov/odi/tsbs/2019/MC-10156949-9999.pdf

Download (PDF, 70KB)


 

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  • 7 inch large touch screen react fast with no delay. 8GB ROM plenty of room for you to storage the maps in case your need for inter-continent trips . And also comes with a car charger, back bracket mount and sunshade.
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  • You can customize a better route according to your vehicle's weight, length, height and width, thus avoiding the roads which have width restrictions or height restriction or weight restriction, etc.
  • Built-in 8 GB ROM 256 MB RAM provides plenty of room to start and operate quickly, which also ensures high speed and perform smoothly. The package includes a car GPS with car charger, back bracket & mount.
  • 90 DAYS MONEY BACK GUARANTEE AND LIFETIME WARRANTY - We offer you 100% satisfaction 90 days hassle free money back guarantee, and lifetime warranty. If you have any questions about the product, please contact us via Amazon message.
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  • Built-in 8 GB ROM 256 MB RAM provides plenty of room to start and operate quickly, which also ensures high speed and perform smoothly. The package includes a car GPS with car charger, back bracket & mount.
  • 2D/3D map view mode. Pre-installed the latest maps of United States, Canada, Mexico, provide with lifetime free map updates. If you have any questions to update the map or want other countries maps, please contact us to download.
  • You can customize a better route according to your vehicle's weight, length, height and width, thus avoiding the roads which have width restrictions or height restriction or weight restriction, etc.
  • 90 DAYS MONEY BACK GUARANTEE AND LIFETIME WARRANTY - We offer you 100% satisfaction 90 days hassle free money back guarantee, and lifetime warranty. If you have any questions about the product, please contact us via Amazon message.
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Last update on 2019-05-16 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-05-16 / Affiliate links / Images from Amazon Product Advertising API

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