E172109340: Special Coverage Bulletin – Insignia – Tailgate Control Module, vehicles without Sunroof – 2009-2017 Opel/Vauxhall Insignia

#E172109340: Special Coverage Bulletin – InsigniaTailgate Control Module, vehicles without Sunroof – (Sep 7, 2017)

Models: MY 2009 – 2017 – Opel/Vauxhall Insignia, RPO +TB5 –C3U



Some MY 2009-2017 Opel/Vauxhall Insignia equipped with power tailgate, may have non-opening tailgate or illuminated warning lamps, because of a defective liftgate control module, caused by water ingress into the tailgate control module.


Special Coverage Adjustment

This special coverage covers the condition described above for a period of 10 years or 160.000 kilometers / 100.000 miles, whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership, free of charge.

Note: This Special Coverage is only to be applied upon customer complaint.


Vehicles Involved

All involved vehicles are identified by Vehicle Identification Number on the Applicable Warranties section in Global Warranty Management system. Dealership service personnel should always check this site to confirm vehicle involvement prior to beginning any required inspections and/or repairs. It is important to routinely use this tool to verify eligibility because not all similar vehicles may be involved regardless of description or option content.


Service Procedure

Replace the liftgate control modul

  1. Disconnect the battery
  2. Open the quarter inner compartment cover flap – right side (1)

quarter inner compartment cover flap – right side (1)

  1. Disconnect the 3 electrical connectors (2)

3 electrical connectors (2)


  • Check all terminals of the 3 electrical connectors visually for wetness/corrosion
  • If any residues are present, clean the electrical connector terminals using electronic contact spray (For example WÜRTH “Kontaktspray SW”) by aid of a toothbrush
  • If the terminals cannot be cleaned, replace affected terminals following the standard procedure for wiring harness repair
  1. Remove the Tailgate Control Module (1)
    • Replace the Tailgate Control Module
    • Inspect the old Tailgate Control Module housing surface and its connector pins for water traces/residues
    • If traces can be found, search for the source of water ingress and eliminate the cause
    • If no traces can be found, replace the Tailgate Control Module
  2. Reconnect battery
  3. Program volatile memories
  4. Program tailgate control module


Parts Information

Select necessary parts from electronic parts catalogue.


Warranty Transaction Information

Submit a transaction using the appropriate value(s) from the table below. All transactions should be submitted as a ZREG transaction type, with “Special Coverage” flag.

Labour Code Description Labour Time
9900495 Tailgate Control Module Inspection and Replacement (incl. Programming and Setup) 0.5
001 Electrical Connector Terminal Cleaning 0.1
002 Connector Terminal Replacement Up to 2 terminals 0.2
003 For each further Terminal Replacement 0.1
004 Identify and eliminate the water ingress SL


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