Service Update 18218 Propeller Shaft Disengage at Power Transfer Unit – 2017-2019 Buick Regal

Service Update
18218 Propeller Shaft Disengage at Power Transfer Unit

Reference Number: N182162920 Release Date: June 2018
Revision: 00
Attention: This service update involves vehicles in dealer inventory only and will expire June 30, 2019.
Make Model Model Year RPO Description
From To
Buick Regal 2017 2019 F46 Chassis Drive Line – All Wheel Drive (AWD)/Four Wheel Drive (4WD)

This service update should be performed on vehicles in dealer inventory only. Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition All 2017-2019 model year Buick Regal vehicles, equipped with AWD (RPO F46), may have a condition in which the front portion of the propeller shaft slips out of the Power Transfer Unit (PTU) and drags on the roadway. The driver may hear a dragging noise from beneath the vehicle, but there will be no driver information center/cluster warning messages.
Correction Dealers are to re-seat the propeller shaft to the PTU and rear differential carrier assembly.

 

Parts

No parts are required for this repair.

 

Warranty Information

Labor Operation Description Labor Time Trans. Type Net Item
9103931 Re-seat driveshaft into PTU 0.3 ZFAT N/A

 

Service Procedure

  1. Lift the vehicle. Refer to Lifting and Jacking the Vehicle in SI.

push forward firmly on the driveshaft

  1. Using both hands, push forward firmly on the driveshaft several times as shown to ensure it is snapped into the Power Transfer Unit (PTU) fully.

driveshaft-to-PTU interface

  1. The driveshaft-to-PTU interface should look as shown when the driveshaft is fully seated. Repeat step 2 as necessary until the driveshaft is fully engaged in the PTU as shown. If you pull on the driveshaft at this point, there should be no movement.
  2. Lower the vehicle. Refer to Lifting and Jacking the Vehicle in SI.

 

Dealer Responsibility

Dealers must take the steps necessary to ensure that the service update correction has been made to all involved vehicles in dealer inventory before selling or dealer-trading the vehicle, but no later than June 30, 2019.

All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this bulletin must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.

All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.


18218

June 2018

https://www.nhtsa.gov/recalls?nhtsaId=10143746

https://static.nhtsa.gov/odi/tsbs/2018/MC-10143746-9999.pdf

Download (PDF, 387KB)


 

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Last update on 2019-04-19 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-04-19 / Affiliate links / Images from Amazon Product Advertising API

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