Bulletin No.: PIT5520
|Subject:||Floor Center Console Compartment Sliding Door Latch Broken Or Inoperative|
|Involved Region or Country||North America|
|Condition||Some customers may comment that the floor center console sliding compartment door (1) is broken. Upon inspection it may be found that the door will not latch open, or may be locked in the closed position.|
|Cause||This issue is caused when the sliding door – which is intended to be a push-to-open / push-to-close, or “push-push” door – is pulled to close. The push handle on the sliding door may be misunderstood to be used as a pull handle to close the door. When the sliding door is pulled closed it can damage/break the latch (2).|
Do NOT replace the floor center console compartment assembly.
- Follow SI repair instructions titled “Front Floor Console Cup Holder Door Latch Replacement (Cadillac)”, Document ID 4255612 to replace the latch.
- Educate the customer on proper push-push operation for the sliding door to prevent the latch from breaking again.
Tip: If the sliding door is locked in the closed position the inertia lock (3) will need to be reset by depressing the release tab (4) on the underside of the console assembly, as shown below.
|LATCH ASM-F/FLR CNSL CUP HLDR DR||23417257||1|
|Labor Operation||Description||Labor Time|
|1034660||Front Floor Console Cup Holder Latch Replacement||Use Published Time|