Bulletin No.: PIC6216C
|Subject:||Voice Command For Calling Bluetooth Phone Contacts Inoperative|
|Cadillac||ATS models, CT6, CTS models, Escalade models, SRX, XTS, XT5||2016||2017||All||All||All||All|
|Chevrolet||Camaro, Colorado, Corvette, Cruze, Impala, Malibu, Silverado, Suburban, Tahoe, Volt||2016||2017||All||All||All||All|
|GMC||Acadia, Canyon, Sierra, Yukon models||2016||2017||All||All||All||All|
|Involved Region or Country||North America|
|Additional RPO/s:||I05 and IO6|
|Condition||Voice recognition inoperative for Calling Bluetooth Phone Contacts|
A temporary repair can be performed by following the service procedure below. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. Once a permanent solution is available, this PI will be updated with additional details – allowing dealership personnel to contact the customer to schedule a service appointment and repair the vehicle.
|Labor Operation||Description||Labor Time|
|3480398*||Clear All Private Data and Pair Any Previously Paired Devices.||0.2 hr.|
|* This is a unique labor operation for bulletin use only|
|Modified||10/11/2016 to Add 2017 XT5|
|11/30/2016 Added Chevrolet Volt|
|1/6/2017 Updated Administrative Details|
Bulletin No.: PIC6216
To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle’s 17 character Vehicle Identification Number (VIN) and select ‘Get CAL ID’.
You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.
The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.
The following are the supported interface tools:
|OEM GM Tech 2 Dealer Package|
|Bosch GM MDI 2 (2nd Gen) MDI2 interface|
The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.
The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles. The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.