#A182154180-ZCSP: Customer Satisfaction Program – Accessory cargo barrier excessive movement when fitted in the forward position only – (Aug 12, 2018)
|Subject:||A182154180 — ZCSP Customer Satisfaction Program — Accessory cargo barrier excessive movement|
|Models:||MY 2018 Holden Astra Sportwagon only|
|Reference Number:||A18–215418||Release Date:||July 2018|
|Attention:||This customer satisfaction program applies to Australia / New Zealand customer vehicles that return to the dealership for any reason.|
|Holden||BK Astra-K (Sportwagon only)||2018||2018|
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
|Condition||The cargo barrier has lateral movement when placed in its forward position in front of the second row seats.|
|Correction||Dealer to order an additional kit for mounting the cargo barrier in the forward position.
New fitting instructions will be provided in the hardware kit.
|Quantity||Part Name||Part No.|
|1||Cargo Barrier Small Parts Package-Forward Mount Hardware Kit||92510308|
Note: Dealers are only to order part/s when booking is confirmed and not for dealer stock.
|Labor Code||Description||Labor Time||Trans. Type||Net Item|
|9103798||MY18 Holden Astra Sportwagon Accessory Cargo Barrier Excessive Movement||0.5||ZFAT||N/A|
Australia / New Zealand
- When installing the Cargo Barrier Package to the forward position (behind the front drivers / passenger seats) an additional mounting kit is required.
Whenever a vehicle subject to this Customer Satisfaction Program enters your vehicle inventory, or at anytime is present for service, you are obliged to take the steps necessary to ensure this Customer Satisfaction Program correction has been made prior to selling, releasing or returning the vehicle to the customer.
A copy of the customer letter is attached.