Customer Satisfaction Program 18277 GF6 Transmissions Missing Cup Plugs – 2018 Chevrolet Malibu & 2018-2019 Equinox

Customer Satisfaction Program
18277 GF6 Transmissions Missing Cup Plugs

Reference Number: N182184360 Release Date: September 2018
Revision: 00

 

Attention: All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle.

This program is in effect until September 30, 2020.

 

Make Model Model Year RPO Description
From To
Chevrolet Equinox 2018 2019 MNH 6 Speed Automatic Transmission
Chevrolet Malibu 2018 2018 MNH 6 Speed Automatic Transmission

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2018 and 2019 model year Chevrolet Equinox vehicles and 2018 Chevrolet Malibu vehicles equipped with RPO MNH (6 Speed Automatic Transmission) may have been built without a transmission case assembly cup plug. As a result, lubrication flow within the transmission may be compromised, and the transmission will wear prematurely. The customer may notice noise coming from the transmission area, or rough or irregular shifting. If the customer continues to drive the vehicle for an extended period after noticing these signs of wear, transmission failure may occur, resulting in a loss of propulsion.
Correction Replace Transmission.

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Customer Satisfaction Program 18275 Customer Double Charged for OnStar (U.S. Only) – 2018 Chevrolet Colorado

Customer Satisfaction Program
18275 Customer Double Charged for OnStar (U.S. Only)


Reference Number: N182184760 Release Date: August 2018
Revision: 00

Attention: This program is in effect until September 30, 2020.

Make Model Model Year RPO Description
From To
Chevrolet Colorado 2018 2018 PCP UE1 Custom Special Edition Package Communication System-Vehicle, OnStar

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system.  This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.   

Condition Certain 2018 model year Chevrolet Colorado vehicles, equipped with the Custom Special Edition Package (RPO PCP) may have a condition in which a double-charge was applied for OnStar (RPO UE1) at the time of vehicle purchase.
Correction Provide the customer with a reimbursement check in the amount of $175.

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Customer Satisfaction Program 18229 – Rear Axle Cover Bolt Insufficient Clamp Load – 2018 Buick Regal

Customer Satisfaction Program
18229Rear Axle Cover Bolt Insufficient Clamp Load


Reference Number: N182163530 Release Date: August 2018
Revision: 00
Attention: This program is in effect until August 31, 2020.
Make Model Model Year RPO Description
From To
Buick Regal 2018 2018

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2018 model year Buick Regal vehicles may have a condition where they were built with rear differential modules (RDM) which have one suspect bolt hole with a shallower depth than the rest of the bolt holes, causing the one bolt to bottom out and not fully seat. This can result in the RDM cover becoming loose, which could result in fluid loss and diagnostic trouble code (DTC) C0407-64 setting. The AWD SERVICE message could be displayed on the driver’s information center, (DIC).
Correction Replace rear differential module (RDM).

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Customer Satisfaction Program 18025 Incorrect Fuse Labels and Owner Manual Fuse Information – 2015-2018 Cadillac ATS & CTS

Customer Satisfaction Program
18025 Incorrect Fuse Labels and Owner Manual Fuse Information


Reference Number: N172124360 Release Date: August 2018
Revision: 00
Attention: This program is in effect until August 31, 2020.
Make Model Model Year RPO Description
From To
Cadillac ATS 2015 2018
Cadillac CTS 2015 2018

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2015-2018 model year Cadillac ATS and CTS vehicles may have been built with an owner manual and label which provide inaccurate information about one of the vehicle’s electrical centers.
Correction Remove and install the replacement electrical center fuse identification label. Print the applicable replacement owner manual section and insert into vehicle owner manual.

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Customer Satisfaction Program 18206 – Incorrect Fuse Info in Owner’s Manual – 2018 Cadillac CT6

Customer Satisfaction Program
18206 – Incorrect Fuse Info in Owner’s Manual


Reference Number: N182157690 Release Date: July 2018
Revision: 00
Attention: This program is in effect until July 31, 2020.
Make Model Model Year RPO Description
From To
Cadillac CT6 2018 2018

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2018 model year Cadillac CT6 vehicles may have an owner’s manual that does not show the correct fuse information for the rear compartment fuse block. The label on the rear electrical center fuse block in the vehicle is correct, and does not need to be changed.
Correction Customers will receive an owner’s manual insert. Dealers are to print and install owner’s manual inserts.

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