18068: Customer Satisfaction Program – Incorrect CO2 and Fuel Economy Listed in European Union Owners Manual – 2018 Cadillac XT5

#18068: Customer Satisfaction Program – Incorrect CO2 and Fuel Economy Listed in European Union Owners Manual – (Mar 8, 2018)

Subject: 18068 — Incorrect CO2 and Fuel Economy Listed in European Union Owners Manual
Models: 2018 Cadillac XT5

Reference Number: N182146830 Release Date: March 2018
Revision: 00
Attention: This program is in effect until March 31, 2020.
Make Model Model Year RPO Description
From To
Cadillac XT5 2018 2018

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2018 model year Cadillac XT5 vehicles were supplied with a vehicle owner manual that incorrectly states the CO2 and fuel consumption performance in the Extra Urban segment of the New European Driving Cycle (NEDC) vehicle test.
Correction Dealers should print and insert the revised owner manual page.

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17398: Customer Satisfaction Program – Vehicle Communication Interface Module (VCIM) Programming Not Completed – 2003–2018 Various GM Models

#17398: Customer Satisfaction Program – Vehicle Communication Interface Module (VCIM) Programming Not Completed – (Mar 9, 2018)

Subject: Vehicle Communication Interface Module (VCIM) Programming Not Completed
Models: 2003–2018 Various GM Models

Reference Number: N172095570 Release Date: March 2018
Revision: 00
Attention: This program is in effect until March 31, 2020.
Make Model Model Year RPO Description
From To
Buick Enclave 2008 2012
Buick Enclave 2014 2016
Buick Encore 2013 2016
Buick Envision 2017 2017
Buick LaCrosse 2008 2016
Buick LeSabre 2005 2005
Buick Lucerne 2006 2011
Buick Rainier 2004 2004
Buick Rainier 2007 2007
Buick Verano 2013 2016
Cadillac ATS 2013 2016
Cadillac CTS 2004 2004
Cadillac CTS 2006 2006
Cadillac CTS 2008 2015
Cadillac Deville 2003 2003
Cadillac DTS 2008 2011
Cadillac Escalade 2007 2007
Cadillac Escalade 2009 2012
Cadillac Escalade 2014 2016
Cadillac SRX 2004 2004
Cadillac SRX 2006 2006
Cadillac SRX 2008 2015
Cadillac XLR 2005 2005
Cadillac XT5 2017 2017
Cadillac XTS Coach 2013 2013
Cadillac XTS 2013 2016
Chevrolet Avalanche 2005 2005
Chevrolet Avalanche 2009 2013
Chevrolet Aveo 2009 2010
Chevrolet Camaro 2010 2017
Chevrolet Captiva 2014 2014
Chevrolet Cobalt 2005 2005
Chevrolet Cobalt 2009 2009
Chevrolet Colorado 2008 2008
Chevrolet Colorado 2010 2012
Chevrolet Colorado 2015 2016
Chevrolet Corvette 2008 2011
Chevrolet Corvette 2014 2015
Chevrolet Cruze 2011 2017
Chevrolet Equinox 2009 2018
Chevrolet Express 2014 2014
Chevrolet Express 2016 2016
Chevrolet Impala 2008 2016
Chevrolet Malibu 2009 2018
Chevrolet Silverado 2009 2017
Chevrolet Sonic 2012 2016
Chevrolet Spark 2013 2014
Chevrolet SS 2015 2017
Chevrolet Suburban 2008 2012
Chevrolet Suburban 2015 2016
Chevrolet Tahoe 2005 2005
Chevrolet Tahoe 2007 2016
Chevrolet TrailBlazer 2008 2009
Chevrolet Traverse 2009 2016
Chevrolet TRAX 2015 2016
Chevrolet Volt 2011 2017
GMC Acadia 2008 2017
GMC Canyon 2012 2012
GMC Canyon 2015 2016
GMC Envoy 2006 2006
GMC Envoy 2008 2008
GMC Sierra 2007 2007
GMC Sierra 2009 2015
GMC Terrain 2010 2016
GMC Yukon 2007 2007
GMC Yukon 2009 2013
GMC Yukon 2015 2016
HUMMER H2 2008 2009
Pontiac G8 2008 2009
Pontiac Solstice 2007 2007
Pontiac Solstice 2009 2009
Pontiac Vibe 2009 2009
Saturn AURA 2009 2009
Saturn OUTLOOK 2009 2009
Saturn SKY 2007 2008
Saturn VUE 2007 2007

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2003-2018 model year vehicles, equipped with OnStar (UE1) that received vehicle communication interface module (VCIM) replacement during servicing, may have a condition in which at the time of communication module replacement, some modules were partially programmed or not programmed, rendering the OnStar feature without complete functionality.
Correction Contact OnStar by pushing the blue OnStar button and receiving confirmation of vehicle connectivity. If successful, no further action is required. If connectivity cannot be established reprogram the vehicle communication interface module.

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18048: Customer Satisfaction Program – Radio Auxiliary Port Not Working – 2018 Chevrolet Trax & Sonic

#18048: Customer Satisfaction Program – Radio Auxiliary Port Not Working – (Mar 2, 2018)

Subject: 18048 — Radio Auxiliary Port Not Working
Models: 2018 Chevrolet Trax
2018 Chevrolet Sonic

Reference Number: A172145230 Release Date: March 2018
Revision: 00
Attention: This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited Warranty period.
Make Model Model Year RPO Description
From To
Chevrolet Trax 2018 2018
Chevrolet Sonic 2018 2018

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Radio does not recognize the radio auxiliary port for audio devices.
Correction Reprogram radio with updated calibration.

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17455: Customer Satisfaction Program – Dinghy Towing Causing Tire Squeal – 2017-2018 Chevrolet Spark

#17455: Customer Satisfaction Program – Dinghy Towing Causing Tire Squeal – (Mar 2, 2018)

Subject: 17455 — Dinghy Towing Causing Tire Squeal
Models: 2017–2018 Chevrolet Spark

Reference Number: A172119210 Release Date: March 2018
Revision: 00
Attention: This program is in effect until March 31, 2020.
Make Model Model Year RPO Description
From To
Chevrolet Spark 2017 2018 MR7 Manual Transmission

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2017-2018 model year Chevrolet Spark vehicles, equipped with a manual transmission (RPO MR7), may experience electronic stability control (ESC) brake activation under certain conditions while being dinghy towed. When the vehicle is being towed on a curved road or in a turn, ESC brake activation of one wheel may occur resulting in an audible tire squeal.
Correction Print and insert revised owner manual page(s) included with this bulletin.

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18039: Customer Satisfaction Program – Customers Double Charged for Cross Rails – 2018 Chevrolet Traverse

#18039: Customer Satisfaction Program – Customers Double Charged for Cross Rails – (Feb 21, 2018)

Subject: Customers Double Charged for Cross Rails
Models: 2018 Chevrolet Traverse

Reference Number: N182148010 Release Date: February 2018
Revision: 00
Attention: This program is in effect until February 29, 2020.
Make Model Model Year RPO Description
From To
Chevrolet Traverse 2018 2018 PCX “Hit the Road” Package

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2018 model year Chevrolet Traverse vehicles, equipped with the Hit the Road package (RPO PCX) may have a condition in which a double charge was applied for the optional roof rack cross rails at the time of vehicle purchase.
Correction Provide the customer with a reimbursement check in the amount of $325.

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