Customer Satisfaction Program 18295 Rear Bumper Incorrectly Released with Backup Sensor – 2019 GMC Sierra

Customer Satisfaction Program
18295 Rear Bumper Incorrectly Released with Backup Sensor


Reference Number: N182183570 Release Date: September 2018
Revision: 00

Attention: This program is in effect until October 31, 2020.

 

Make Model Model Year RPO Description
From To
GMC Sierra 2019 2019

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system.  This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.   

Condition Certain 2019 model year GMC Sierra vehicles may have been built with an incorrect rear bumper. These vehicles will have the rear park assist sensors installed, but do not have the park assist option, so the sensors will not be operational.
Correction Replace rear bumper impact bar.

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Customer Satisfaction Program 18198 – Rear Axle Shaft C-Clips Missing – 2015-2018 Chevrolet Colorado & GMC Canyon

Customer Satisfaction Program
18198 – Rear Axle Shaft C-Clips Missing

Reference Number: N18215893 Release Date: June 2018
Revision: 00
Attention: This program is in effect until July 31, 2020.
Make Model Model Year RPO Description
From To
Chevrolet Colorado 2015 2018
GMC Canyon 2015 2018

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2015 to 2018 model year Chevrolet Colorado and GMC Canyon vehicles may have the c-clip missing from the rear axle shaft. If the c-clip is missing, a brake squeal noise may be heard coming from the rear of the vehicle, and brake pulsation or vibration may be felt. Vehicles may experience accelerated brake pad and rotor wear.
Correction Inspect for rear axle shaft c-clip presence, install c-clip if necessary.

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Customer Satisfaction Program 18187 – Brake Pedal BAS Pin Loose / Missing – 2018 Chevrolet Silverado & GMC Sierra

Customer Satisfaction Program
18187Brake Pedal BAS Pin Loose / Missing


Reference Number: N182165890 Release Date: June 2018
Revision: 00
Attention: This program is in effect until July 31, 2020.
Make Model Model Year RPO Description
From To
Chevrolet Silverado LD, HD 2018 2018
GMC Sierra LD, HD 2018 2018

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2018 model year Chevrolet Silverado and GMC Sierra vehicles may have been built with a BAS (Brake Apply Sensor) pin that was installed incorrectly which may enable the pin to come loose. If the pin comes loose, the power brake system would function as normal, however Check Engine and TCS (Traction Control System) tell-tales would illuminate and Service Stabilitrac and Service Trailer Braking System messages will be displayed in the driver information center. The vehicle brake lights would not illuminate for the duration of the key cycle. Once the vehicle is turned off, it will not be able to be restarted.
Correction Inspect and replace the Brake Pedal Assembly, if necessary.

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Customer Satisfaction Program 18027 Power Steering Loss of Assist – 2015 Chevrolet Colorado & GMC Canyon

Customer Satisfaction Program
18027 Power Steering Loss of Assist

Reference Number: N172115610 Release Date: August 2018
Revision: 01
Revision Description: This bulletin is being updated to revise the Parts section, adding a tie rod steering boot clamp to the chart. Please discard all previous copies of bulletin 18027.
Attention: This program is in effect until June 30, 2020.
Make Model Model Year RPO Description
From To
Chevrolet Colorado 2015 2015
GMC Canyon 2015 2015

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2015 model year Chevrolet Colorado and GMC Canyon vehicles may have been built with a connector between the electric power steering motor and torque sensor that has a potential for fretting corrosion. If this condition exists, power steering may be lost, and the driver may experience unanticipated increased steering effort as the vehicle reverts to manual steering. A chime will also sound in the vehicle, and a “Service Power Steering” message will appear on the Driver Information Center (DIC). Manual steering functionality will be maintained but will require additional effort, particularly at lower speeds.
Correction Dealers are to replace the complete power steering rack assembly.

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Customer Satisfaction Program 18197 Suspension Control Module Incorrect Calibration (US Only) – 2017-2018 Chevrolet Corvette

Customer Satisfaction Program
18197 Suspension Control Module Incorrect Calibration (US Only)

Reference Number: N182160760 Release Date: June 2018
Revision: 00
Attention: This program is in effect until July 31, 2020.
Make Model Model Year RPO Description
From To
Chevrolet Corvette 2017 2018 FE6 Suspension System-Ride, Handling, Performance, Var 1

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2017-2018 model year Chevrolet Corvette vehicles, equipped with (RPO FE6) suspension system-ride, handling, and performance, may have an incorrect service calibration for the suspension control module, which may not provide the softer, higher quality ride improvement as intended.
Correction Dealer will reprogram the suspension control module.

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