Gen10 OnStar WIFI Inoperative Or WIFI Connection Concerns – GM Passenger Car and Light Duty Trucks

Bulletin No.: PIT5384B
Date: Sep-2016

Subject: Gen10 OnStar WIFI Inoperative Or WIFI Connection Concerns
Models: 2015 – 2017 All GM Passenger Car and Light Duty Trucks With OnStar 4GLTE Gen10 WIFI (RPO VV4)

This PI was superseded to update Model Years. Please discard PIT5384A.


The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

 

Condition/Concern

A customer may comment that the OnStar WIFI is inoperative or that is stuck in 2G.

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Handling Requests For Modifications To Permanently Import / Export Vehicles Between The US And Canada – GM Passenger Cars and Trucks

Bulletin No.: PIC5453B
Date: Sep-2016

Subject: Handling Requests For Modifications To Permanently Import / Export Vehicles Between The US And Canada
Models: 2017 and Prior GM Passenger Cars and Trucks

This PI was superseded to update model years and to add additional information. Please discard PIC5453A.


The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

 

Condition/Concern

General Motors (GM) and General Motors of Canada Company (GMCC) do not support cross border sales. Dealers are not authorized under their agreements with GM or GM Canada to sell vehicles for export. Dealers in Canada should refer to GMCC Home Office Letter #2015-704 Vehicle Export, Import & Sale for Resale.

Customers that live in one country but plan on moving to the other should contact the GM Customer Care Center (CCC) for information on warranty coverage. For additional information to assist our Customers, refer below to the section applicable for their destination.

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18315 Rear Seatbelt Automatic Locking Retractor (ALR) Function – 2018-2019 Cadillac Chevrolet & GMC

NHTSA Campaign Number: 18V673
Manufacturer General Motors LLC
Components SEAT BELTS
Potential Number of Units Affected 15,800

 

Rear Seatbelt Retractor May Not Lock/FMVSS 208

If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.

 

Summary

General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection.”

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18299 Rear HVAC Controller Fire – 2016-2018 Chevrolet Express & GMC Savana

NHTSA Campaign Number: 18V655
Manufacturer General Motors LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 30,289

 

Climate Control Module Wiring Short Cauisng Fire

If the CCM overheats, there is an increased risk of a fire in the vehicle’s headliner.

 

Summary

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Savana vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

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18286 – Heated Seat Fire – 2014-2016 Cadillac CTS

NHTSA Campaign Number: 18V595
Manufacturer General Motors LLC
Components SEATS
Potential Number of Units Affected 53,586

 

Damaged Seat Heaters Can Cause Fire

In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.

 

Summary

General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.

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