|Subject:||Instrument Panel (IP) Top Trim Pad to Navigation Screen Upper Trim Cover Misalignment|
|Brand:||Model:||Model Year:||Date Breakpoint:||Engine:||Transmission:|
|Chevrolet||Impala (VIN 1)||2016||2016||SOP||Prior to May 20, 2016||All||All|
|Involved Region or Country||North America, Middle East, Israel, Republic of Korea|
|Additional Options (RPO)||Equipped with RADIO-INFOTAINMENT SYSTEM – UPLEVEL HMI, ENHANCED CONNECTIVITY (RPO – IO5) or RADIO-INFOTAINMENT SYSTEM – UPLEVEL HMI, ENHANCED CONNECTIVITY, EMBEDDED NAVIGATION (RPO – IO6).|
Some customers may comment on a misalignment of the IP top trim pad (1) to the navigation screen upper trim cover (2). This causes the right side of the upper trim cover to appear higher than the left side, which is the most common customer concern.
The cause of the condition may be a heat stake/sonic weld left unprocessed at the supplier. This standing heat stake results in the IP pushing upward on the IP carrier, causing a gap at the left side of the trim cover.