17409: Customer Satisfaction – Engine Cradle To Body Bolt Torque Incorrect In Engine Replacement Procedure – 2017 Buick LaCrosse & GMC Acadia

#17409: Customer Satisfaction – Engine Cradle To Body Bolt Torque Incorrect In Engine Replacement Procedure – (Nov 30, 2017)

Subject: 17409 — Engine Cradle To Body Bolt Torque Incorrect In Engine Replacement Procedure
Models: 2017 Buick LaCrosse
2017 GMC Acadia

Reference Number: N172120570 Release Date: November 2017
Revision: 00
Attention: This program is in effect until November 30, 2019.
Make Model Model Year RPO Description
From To
Buick LaCrosse 2017 2017
GMC Acadia 2017 2017

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2017 model year Buick LaCrosse or GMC Acadia vehicles, that have had an engine replacement may have the wrong torque applied to front cradle-to-body bolts (M14) and front cradle stabilizer brackets-to-body bolts (M10). The Engine Replacement Service Procedure in the vehicle Service Information instructs technicians to use improper torque values when reattaching the cradle.
Correction Replace bolts (M14 and M10), verify cradle alignment and apply the correct torque to attaching bolts.

(more…)

17389 – Power Transfer Unit Leak – 2017-2018 Cadillac Chevrolet & GMC

17389 – Power Transfer Unit Leak

Subject: 17389—Power Transfer Unit Leak
Models: 2018 Chevrolet Traverse
2017 GMC Acadia
2017–2018 Cadillac XT5

Reference Number: N172119290 Release Date: November 2017
Attention: This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited Warranty period.
Make Model Model Year RPO Description
From To
Chevrolet Traverse 2018 2018 F48 All-Wheel Drive
GMC Acadia 2017 2017
Cadillac XT5 2017 2018

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Some vehicles were shipped with a power transfer unit (PTU) that failed leak testing.
Correction Dealers are to replace the PTU.

(more…)

07-02-32-008B: Steering Wheel Off Center While Driving Straight, Clunk Noise While Turning, Early Front Tire Wear (Perform Torque to Tighten Analysis and Repair as Necessary) – 2007 Cadillac Chevrolet & GMC

#07-02-32-008B: Steering Wheel Off Center While Driving Straight, Clunk Noise While Turning, Early Front Tire Wear (Perform Torque to Tighten Analysis and Repair as Necessary) – (Dec 1, 2017)

Subject: Steering Wheel Off Center While Driving Straight, Clunk Noise While Turning, Early Front Tire Wear (Perform Torque to Tighten Analysis and Repair as Necessary)
Models: 2007 Cadillac Escalade, Escalade ESV, Escalade EXT
2007 Chevrolet Avalanche, Silverado, Suburban, Tahoe
2007 GMC Sierra, Yukon, Yukon XL, Yukon Denali, Yukon Denali XL
1500 Series (½ Ton) Models Only
Attention: This bulletin also applies to any of the above models that are Exported to these Regions : Europe, Russia, CIS, South America, North Africa, Israel, South Korea, Thailand (ASEAN), and China

This bulletin is being revised to update Warranty Information and the bullet under Correction. Please discard Corporate Bulletin Number 07-02-32-008A (Section 02 — Steering).


 

Condition

Some customers may comment that the steering wheel is out of position (turned to the left or right) while driving straight ahead and/or a clunk noise while turning with early front tire wear.

(more…)

A172127600-ZSUB: Service Update Bulletin – Side Blind Spot Alert Unavailable – 2017 Holden BK Astra

#A172127600-ZSUB: Service Update Bulletin – Side blind spot alert unavailable – (Nov 21, 2017)

Subject: A172127600 — ZSUB Service Update Bulletin — Side Blind Spot Alert Unavailable
Models: 2017 Holden BK Astra

Reference Number: A17-212760 Release Date: November 2017
GWM Number: A172127600 Revision: 16 November 2017. Step 3 of Service Procedure not required.

 

Attention: This service update bulletin applies to Australian/New Zealand customer vehicles that return to the dealership for any reason.

 

Make Model Model Year VIN RPO Description
From To From To
Holden BK Astra 2017 2017 UDQ Ultrasonic Blind Spot Detection

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

 

Condition
  • Side Supplemental Parking Sensors incorrect block threshold learned from the Vehicle Assembly Plant.
  • Customer will experience intermittent or permanent message in Driver Information Centre (DIC): “Side Detection System Unavailable’.
  • Both exterior rear view mirror tell-tales remain solidly illuminated.
Correction Dealer to perform a park sensor module re-learn (vehicle must be cleared of obstacles).

(more…)

17435: Service Update – Rearview Camera Displays Radio – 2018 Chevrolet Silverado & GMC Sierra

#17435: Service Update – Rearview Camera Displays Radio – (Nov 16, 2017)

Subject: 17435 — Rearview Camera Displays Radio
Models: 2018 Chevrolet Silverado HD
2018 GMC Sierra HD

Reference Number: N172125390 Release Date: November 2017
Revision: 00
Attention: This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited Warranty period.
Make Model Model Year RPO Description
From To
Chevrolet Silverado HD 2018 2018 5F9

IOB

Rear Camera Calibrations Without Guidelines

Radio-Infotainment System, Midlevel HMI, Midlevel Connectivity

GMC Sierra HD

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with BYOM2 Radio with camera ON option (RPO 5F9, IOB), may have been built with the rearview camera OFF due to an incorrect calibration received during production. When the vehicle is shifted into Reverse, there is no rear image displayed.
Correction Dealers will reprogram the radio.

(more…)