10-08-64-002D: Warranty Administration – Warranty Claims Submission – Outside Rear View Mirrors – 2018 and Prior GM Passenger Cars and Light Duty Trucks

#10-08-64-002D: Warranty Administration – Warranty Claims Submission – Outside Rear View Mirrors – (Jan 17, 2018)

Subject: Warranty Administration – Warranty Claims Submission – Outside Rear View Mirrors
Models: 2018 and Prior GM Passenger Cars and Light Duty Trucks
Attention: This Bulletin also applies to any of the above models that may be Export from North America vehicles.

This Bulletin has been revised to add the 2016-2018 Model Years. Please discard Corporate Bulletin Number 10-08-64-002C.


 

Warranty Submission Guidelines for Outside Rearview Mirrors

When submitting outside rearview mirrors for replacement under warranty, please be aware of the following statement as printed in the General Motor New Vehicle Warranty.

“Lights, lenses, mirrors, paint, grill, moldings and trim are not covered for cracks, chips, scratches, dents, dings and punctures or tears as a result of impact with other objects or road hazards.”

 

Warrantable vs Non-Warrantable Conditions

Outside rearview mirrors are one of the only electro-mechanical items that reside on the exterior of a vehicle. This increased functionality and necessary mounting location exposes these components to both the environment and the possibility of physical damage from road hazards. Impact damage is not always readily apparent, or may result in a judgement call on your part when assisting the customer. This bulletin has been created to assist in identifying customer use that should be considered a warrantable condition, as well as outline conditions that are not acceptable.

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PIC4869A: ABS Rear Wheel Speed Sensor Data Swapped on Tech 2 – 2011-2013 Chevrolet Caprice PPV & 2008-2009 Pontiac G8

PIC4869A: ABS Rear Wheel Speed Sensor Data Swapped on Tech 2 – (Dec 6, 2017)

Subject: ABS Rear Wheel Speed Sensor Data Swapped on Tech 2

Brand: Model: Model Year: VIN: Engine: Transmission:
from to from to
Chevrolet Caprice PPV 2011 – 2013 All All All All
Pontiac G8 2008 – 2009 All All All All

 

Supersession Statement

This PI was superseded to update models and model years. Please disregard all copies of PIC4869.

 

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

 

Condition/Concern

When diagnosing an ABS DTC for a rear wheel speed sensor you may find that after making repairs, the DTC may reset. You may also find that wheel speed sensor data on the Tech 2 isolates a concern to the left or right rear wheel speed sensor and/or circuit.

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15-00-89-005A: Warranty Administration – Essential Tools that Include Consumable Parts (U.S. Only) – 2018 and Prior GM Passenger Cars and Trucks

#15-00-89-005A: Warranty Administration – Essential Tools that Include Consumable Parts (U.S. Only) – (Oct 25, 2017)

Subject: Warranty Administration – Essential Tools that Include Consumable Parts (U.S. Only)
Models: 2018 and Prior GM Passenger Cars and Trucks

This Bulletin has been revised to add the 2017-2018 Model Years, add 1234YF Tracer Dye and remove the J-44341 Pag Oil and Brake Align Correction Plates information. Please discard Corporate Bulletin Number 15-00-89-005.


Per GM Service Policies and Procedures, Article 3.1.1, Service Agents are to purchase, at a minimum, all essential special service tools required to service all models currently covered by the GM New Vehicle Limited Warranty. Certain special service tool kits contain consumable repair parts that are intended to be permanently installed on vehicles.

In the event that one or more of these consumable repair parts are utilized during a vehicle repair, the following table will guide you on the amount to submit as part of the repair transaction. These consumable parts fall outside of the definition of shop supplies and are to be submitted as a Net Miscellaneous item on the repair transaction.

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17399 – Front Fuel Tank May Overfill and Cause Fuel Leak – 2011-2015 Chevrolet Silverado & GMC Sierra 3500

NHTSA Campaign Number: 17V664
Manufacturer General Motors LLC
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 35,292

 

Front Fuel Tank May Overfill and Cause Fuel Leak

If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

 

Summary

General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

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E172109340: Special Coverage Bulletin – Insignia – Tailgate Control Module, vehicles without Sunroof – 2009-2017 Opel/Vauxhall Insignia

#E172109340: Special Coverage Bulletin – InsigniaTailgate Control Module, vehicles without Sunroof – (Sep 7, 2017)

Models: MY 2009 – 2017 – Opel/Vauxhall Insignia, RPO +TB5 –C3U

 

Condition

Some MY 2009-2017 Opel/Vauxhall Insignia equipped with power tailgate, may have non-opening tailgate or illuminated warning lamps, because of a defective liftgate control module, caused by water ingress into the tailgate control module.

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