17447: Rear Camera Calibration Allows for Dark Infotainment Display – 2018 Chevrolet Silverado & GMC Sierra

#17447: Rear Camera Calibration Allows for Dark Infotainment Display – (Jan 3, 2018)

Subject: 17447 — Rear Camera Calibration Allows for Dark Infotainment Display
Models: 2018 Chevrolet Silverado LD
2018 Chevrolet Silverado HD
2018 GMC Sierra HD

Reference Number: N172118640 Release Date: December 2017
Revision: 00
Attention: This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited Warranty period.
Make Model Model Year RPO Description
From To
Chevrolet Silverado LD 2018 2018 ZW9/IOB No Box / Infotainment
Chevrolet Silverado HD 2018 2018 ZW9/IOB No Box / Infotainment
GMC Sierra HD 2018 2018 ZW9/IOB No Box / Infotainment

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Some vehicles without a rear camera were produced with the calibration for a rear camera. The infotainment screen attempts to display an image that does not exist (dark screen).
Correction Reprogram the radio with the intended calibration for rear camera delete.

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07-02-32-008B: Steering Wheel Off Center While Driving Straight, Clunk Noise While Turning, Early Front Tire Wear (Perform Torque to Tighten Analysis and Repair as Necessary) – 2007 Cadillac Chevrolet & GMC

#07-02-32-008B: Steering Wheel Off Center While Driving Straight, Clunk Noise While Turning, Early Front Tire Wear (Perform Torque to Tighten Analysis and Repair as Necessary) – (Dec 1, 2017)

Subject: Steering Wheel Off Center While Driving Straight, Clunk Noise While Turning, Early Front Tire Wear (Perform Torque to Tighten Analysis and Repair as Necessary)
Models: 2007 Cadillac Escalade, Escalade ESV, Escalade EXT
2007 Chevrolet Avalanche, Silverado, Suburban, Tahoe
2007 GMC Sierra, Yukon, Yukon XL, Yukon Denali, Yukon Denali XL
1500 Series (½ Ton) Models Only
Attention: This bulletin also applies to any of the above models that are Exported to these Regions : Europe, Russia, CIS, South America, North Africa, Israel, South Korea, Thailand (ASEAN), and China

This bulletin is being revised to update Warranty Information and the bullet under Correction. Please discard Corporate Bulletin Number 07-02-32-008A (Section 02 — Steering).


 

Condition

Some customers may comment that the steering wheel is out of position (turned to the left or right) while driving straight ahead and/or a clunk noise while turning with early front tire wear.

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17435: Service Update – Rearview Camera Displays Radio – 2018 Chevrolet Silverado & GMC Sierra

#17435: Service Update – Rearview Camera Displays Radio – (Nov 16, 2017)

Subject: 17435 — Rearview Camera Displays Radio
Models: 2018 Chevrolet Silverado HD
2018 GMC Sierra HD

Reference Number: N172125390 Release Date: November 2017
Revision: 00
Attention: This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited Warranty period.
Make Model Model Year RPO Description
From To
Chevrolet Silverado HD 2018 2018 5F9

IOB

Rear Camera Calibrations Without Guidelines

Radio-Infotainment System, Midlevel HMI, Midlevel Connectivity

GMC Sierra HD

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with BYOM2 Radio with camera ON option (RPO 5F9, IOB), may have been built with the rearview camera OFF due to an incorrect calibration received during production. When the vehicle is shifted into Reverse, there is no rear image displayed.
Correction Dealers will reprogram the radio.

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17426: Service Update – Transfer Case Shift Indicator May Indicate Incorrect Position – 2018 Chevrolet Silverado & GMC Sierra

#17426: Service Update – Transfer Case Shift Indicator May Indicate Incorrect Position – (Nov 9, 2017)

Subject: 17426 — Transfer Case Shift Indicator May Indicate Incorrect Position
Models: 2018 Chevrolet Silverado
2018 GMC Sierra

Reference Number: N172128080 Release Date: November 2017
Revision: 00
Attention: This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited Warranty period.
Make Model Model Year RPO Description
From To
Chevrolet Silverado 2018 2018 NQG Transfer Case-Manual Shift
GMC Sierra

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition Certain 2018 model year Chevrolet Silverado and GMC Sierra vehicles, equipped with the manual shift transfer case (RPO NQG), may have a condition in which the transfer case shift linkage rod bolt torque is less than specified. Over time this bolt could loosen enough to allow the transfer case shift indicator to be inaccurate; or the bolt could fall off causing the transfer case to remain in its previous position and the shifter to be non-functional.
Correction Tighten transfer case shift linkage rod bolt to the specified torque.

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17367-01: Customer Satisfaction Program – Incorrect Torsion Bar Built into Front Seat Belt Retractors – 2017-2018 Chevrolet Silverado & GMC Sierra

#17367-01: Customer Satisfaction Program – Incorrect Torsion Bar Built into Front Seat Belt Retractors – (Nov 6, 2017)

Subject: 17367–01 — Incorrect Torsion Bar Built into Front Seat Belt Retractors
Models: 2017–2018 Chevrolet Silverado HD Crew Cab
2017–2018 GMC Sierra HD Crew Cab

Reference Number: N172118133 Release Date: November 2017
Revision: 01
Revision Description: This bulletin is being revised to correct an inadvertent omission of the 2018 model year in the Condition statement section. Please discard all previous copies of bulletin 17367.
Attention: This program is in effect until November 30, 2018.
Make Model Model Year RPO Description
From To
Chevrolet Silverado HD Crew Cab 2017 2018
GMC Sierra HD Crew Cab

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition The driver’s and front passenger’s seat belt retractors in certain 2017–2018 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5-Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on the window sticker.
Correction Customers have the choice of whether to have this replacement performed. If the customer chooses to have it completed, dealers are to replace the driver and front passenger-side seat belt retractor assemblies with assemblies containing the correct torsion bar.

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